✦ What Our Clients Say
Experiences of those
we have worked with
A selection of responses from individuals and families who have used Andaman Legal for visa category advice, family reunification, and long-term residence matters.
← Return to Home12+
Years advising in Phuket
840+
Clients advised
4.8
Average client rating
38
Nationalities served
✦ Client Reviews
What clients have shared
Robert Henriksen
Norwegian national, Phuket
I had spent two years on a tourist visa and extensions and was thoroughly confused about my options for a more stable status. The visa advisory consultation gave me exactly what I needed — a clear written note explaining the retirement visa pathway, the financial documentation I would need, and an honest timeline. The adviser did not rush the session and took the time to address several follow-up questions by email afterward.
April 2025 · Visa Category Advisory
Anita Purcell
Australian national, Rawai
My husband is Thai and we had been managing our marriage visa renewals ourselves for a few years, but the documentation requirements seemed to change each time we went to the immigration office. We engaged Andaman Legal for the family reunification service and found the experience reassuring. They handled the preparation and came with us to the appointment, which made a noticeable difference. The process took a little longer than we had hoped, but they explained why and it was outside their control.
March 2025 · Family Reunification Engagement
Marco Verdi
Italian national, Chalong
I have lived in Phuket for eleven years and last year began the process of applying for permanent residence. Andaman Legal prepared a detailed eligibility memorandum before I committed to anything, which I found extremely useful — it was honest about the challenges in my case and set realistic expectations. The engagement has been thorough and I have been kept informed throughout. We are still in the assessment period but I feel well supported.
April 2025 · Residence & Citizenship Programme
Sandra Warwick
British national, Patong
The written note from the visa advisory consultation was genuinely useful — I kept it and referred back to it several times during my application process. It was clear and free of jargon, which is not something I had found elsewhere. I went on to apply for the retirement visa without needing further professional help because the advice had been so thorough.
March 2025 · Visa Category Advisory
Thanawat & Patricia Prompan
Thai–French couple, Thalang
We chose Andaman Legal after a recommendation from a neighbour who had used them for a similar situation. The family reunification process took about eight weeks from engagement to issuance, which matched the range they had quoted us. Communication was clear and we always knew what stage we were at. A practical and professional experience — we will use them again at the next renewal.
April 2025 · Family Reunification Engagement
Jan Lindqvist
Swedish national, Kata
I came to Andaman Legal with what I thought was a straightforward situation — a simple category query. It turned out to be slightly more complicated due to my employment history, which the adviser identified during the intake conversation. That attention to detail at the start saved me from submitting under the wrong category. The consultation fee was modest and the value was significant.
April 2025 · Visa Category Advisory
✦ Client Journeys
Three stories in more detail
✦ Case Study — Visa Category Advisory
A retired engineer, uncertain which path applied
The situation
A German national in his late fifties had lived in Thailand on a sequence of tourist visas and single-entry extensions for nearly three years. He had pension income but was uncertain whether it met the retirement visa threshold and was unaware of the O-X option.
What we did
After a two-hour intake conversation reviewing his income documentation and residency history, we provided a written note comparing the standard O-A retirement visa with the O-X option, including the financial thresholds for each and the documentation required from his German pension authority.
Outcome
He proceeded to apply for the O-A visa independently, using the document checklist from our note. The application was approved within three weeks. He returned six months later to discuss the O-X pathway as a longer-term option.
✦ Case Study — Family Reunification
A Thai–British family navigating dependent visas for two children
The situation
A Thai woman and her British husband had two children born overseas — one British, one with dual citizenship — and were relocating to Phuket. The visa status of both children required careful handling, and previous advice they had received contradicted itself on one key point.
What we did
We reviewed the civil registration and nationality documentation for both children, clarified the correct visa pathway for the British-national child, and managed the full application file for the dependent visa. We attended the immigration office appointment with the family.
Outcome
Both children received the correct status within six weeks. The family also received a renewal plan for the following year to avoid the uncertainty they had previously experienced.
✦ Case Study — Residence Programme
A long-term resident beginning the permanent residence process
The situation
A Canadian woman had lived in Thailand for fourteen years on a series of business and later retirement visas. She had good Thai language ability and wished to apply for permanent residence during the annual application period.
What we did
We prepared an eligibility memorandum covering her visa history, financial standing, and language assessment prospects before she committed to the full programme. Finding her well-qualified, we then compiled and submitted the full application file within the annual submission window.
Outcome
The application is currently with the Ministry of Interior in the assessment stage, approximately seven months after submission — a normal timeline for this category. The client reports feeling informed throughout rather than left to wonder about progress.
✦ Reach the Practice
Contact Andaman Legal
-
Telephone
+66 76 248 7193 -
Email
[email protected] -
Address
88 Chao Fa West Road, Wichit
Mueang Phuket, Phuket 83000 -
Office Hours
Mon–Fri 9:00–17:30 · Sat 9:00–13:00
If you have a question about your visa situation or would like to discuss whether one of our services applies to your circumstances, please get in touch. We respond to all enquiries within one business day.
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